SHIPPING & RETURNS
Shipping Policy
**Shipping Policy**
Thank you for shopping at SPC Protection Systems INC. We strive to provide fast and reliable shipping services to ensure you receive your order promptly.
**Processing Time**
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been processed and is ready for shipment.
If you have chosen a customization to your order, such as customized text, this may take an additional 3-5 business days to complete your order. This additional time is taken to produce your custom selection.
In rare instances, from time of order to shipment can exceed 10 days.
**Out of Stock**
If your selected Item is "Currently Out of Stock", Please send us a message on our info@spcprotectionsystems.com email and we will assist you further with an estimated replenishment of stocked items.
**Shipping Rates and Delivery Estimates**
Shipping charges for your order will be calculated and displayed at checkout based on weight, dimensions, and destination of the items.
We offer the following shipping options:
- **Standard Shipping:** Estimated delivery within [6-10] business days.
- **Expedited Shipping:** Estimated delivery within [1-5] business days.
Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on carrier delays, customs processing, and other factors outside our control.
**International Shipping**
We offer international shipping to select countries. International shipping rates and delivery times may vary based on destination and customs regulations. Customers are responsible for any customs duties or taxes incurred upon delivery.
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**California Shipping**
We currently do not ship to California
**Order Tracking**
Once your order has shipped, you will receive a shipment confirmation email containing tracking information. You can also track your order status directly on our website using your order number.
**Shipping Address**
Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
**Lost or Damaged Shipments**
In the rare event that your order is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue promptly.
**Contact Us**
If you have any questions about our shipping policy, please contact us at:
- Email: [info@spcprotectionsystems.com]
Return & Exchange Policy
Thank you for shopping at SPC Protection Systems INC. We are committed to providing our customers with products of the highest quality. If you are not entirely satisfied with your purchase, we're here to help.
**Returns**
You have [90] calendar days to return an item from the date you received it, unless the item is deemed Defective.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Exceptions apply if the item in question is defective. If the item is defective, please contact us on our "contact us" page.
Your item needs to have the receipt or proof of purchase.
**Refunds**
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Under certain circumstances, such as a defective item, contact us on our "contact us" page to allow us to further evaluate the item or items.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 30 business days, depending on your card issuer's policies.
**Shipping**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
**Contact Us**
If you have any questions on how to return your item to us, contact us at:
- Email: [info@spcprotectionsystems.com]